FAQs

Frequently Asked Questions

Are your T-shirts made to order?

Yes. Our T-shirts are made to order. Please allow 1–3 business days for processing before dispatch.

How long does delivery take in India?

After dispatch, estimated delivery is 3–6 business days for metro locations and 5–8 business days for Tier 2/3 locations. These are estimates, not guaranteed delivery dates. See our Shipping Policy for full details.

Is Cash on Delivery (COD) available?

Check the payment options shown at checkout for your delivery address. If Cash on Delivery is offered, you can select it there.

Why should I provide an accurate phone number?

A reachable phone number helps with order-related communication and allows the delivery partner to contact you if needed. Please check your number before placing your order.

Where can I track my order?

After dispatch, look for the tracking link sent by email/SMS. If you cannot find it, check your email spam folder or email teezlyofficial@gmail.com with your order number.

What if my item arrives damaged, defective or incorrect?

Please contact teezlyofficial@gmail.com within 48 hours of delivery with your order number and clear photos of the issue. We will review your request under our Refund Policy.

Can I return or exchange my T-shirt?

Returns are accepted only for damaged, defective or incorrect items, subject to approval. We do not offer direct exchanges or returns for a size-selection mistake or change of mind. Please read our Refund Policy for full eligibility and exclusions.

How do I choose the right size?

Check the size chart for the specific product before ordering. Compare its measurements with a T-shirt you already own that fits well. Regular and oversized styles can fit differently; do not rely on the size label alone. If you need help, contact us before ordering.

What fabric and fit does each T-shirt have?

Please check the individual product description for fabric and fit details. Choose based on that product's information rather than assuming every style is the same. If a detail is missing, email us before placing your order.

How should I wash and care for my T-shirt?

Follow the care label supplied with your T-shirt and any product-specific care instructions. If you are unsure, contact us before washing.

Can I change my size or delivery address after ordering?

Email teezlyofficial@gmail.com as soon as possible with your order number and the requested change. We will check whether it is still possible; changes are not guaranteed once processing or dispatch has started.

How can I contact Teezly?

Email teezlyofficial@gmail.com or contact us at +91 9764908229. For an existing order, include your order number so we can help.